How to create happy clients when offers come in low
Key Takeaway: Great service makes the unacceptable acceptable. When clients feel you’ve done everything possible, they’ll trust you - even if the final price falls short of their initial hopes.
Creating happy vendors in a hot market is easy.
When a property appraises at $800,000 and sells in 3 weeks for $1,050,000 with multiple offers, everyone walks away happy (except the buyers who missed out!).
But what about when the market slows, listings take months to sell, and your final offer is $150,000 below the appraisal range?
How do you keep clients feeling positive and confident in you?
Is it possible to not only secure the sale, but to create clients for life and generate referrals for years to come?
The difference between a disappointed vendor and a happy one often comes down to how you handle the process.
This week’s Agent Advice guide shares the exact language and steps you can use to create raving fans from tough results - including word-for-word scripts for your next negotiation.
